Purchased from Nicks Handmade BootsLead time: About 1 month
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Order was easy. Customer service was very helpful when I decided to change lasts after I placed the order. Because of that change from HNW to 55 last, the heel height came higher than I wanted (I wanted the moderate/same as HNW). Nick's customer service was again very helpful to get the heel changed and shipped back to me very promptly.
In retrospect, a mini-lug sole would have been a better fit for my needs. I'm not sure I would have chosen this outsole if it were an option when ordering, but only full lug options were presented in the ordering process. I didn't even consider mini-lugs or V-bar soles were possible, though I'm sure Nick's would have accommodated a request for one, if I had contacted them about it.