Adelante The Havana

I was originally looking for a dark brown full grain boot, mainly to be worn to a business casual office that could be dressed up or down a little. Adelante only has dark brown nubuck, but this chestnut leather caught my eye. It is not typically offered on the Havana, but the darker and more interesting color was worth the few extra dollars to upgrade from their lighter full grain options.

Adelante offers a virtual consult, where they walk you through measuring your foot. The original suggestion of 8D + EE instep matched both my Brannock and the difficult experience I've had with sizing RTW boots. That first pair had a smidge too much volume, but going down to an E instep resulted in a perfect fit for me.

This pair was a replacement. After shipping back my original pair (Adelante covered postage costs), they began work on the new pair which arrived 5 weeks after the originals were sent off. My original pair was ordered after a virtual sizing consult. After a video call with a CS rep to help sizing, they set up the custom order for me. This pair did experience a 2 week delay from the original estimate, but still arrived 5 weeks after the original order. My overall experience with their CS has been good. I'll usually have to wait a day for a response, maybe two, but they're always been very helpful. Unfortunately, I hear that's not everyone's experience with this brand.