Purchased from Aurora Shoe Co.Total cost: 230 USD
Lead time: 11 days
Online Store
Customer Service
Shipping
Order Delayed
Awful. Bought via online store. Sent in tracings. They sent out the first pair in two days.
After the first pair didn't fit, I emailed the CS email asking for advice. They asked me to send a barefoot pic of me standing on the shoe--with an example. The example was absolutely disgusting--dude needs a pedicure. I had sent the pair back that day, so I didn't send them bare feet pics.
They received my return and then didn't resend a replacement for 10 days. All in, it took a little over 6 weeks to get a pair of RTW shoes.